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Privacy Policy

Terms & Conditions

Surf Source Pvt. Ltd. (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
1. Information We Collect
We may collect the following types of information:
a. Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

b. Non-Personal Information

  • Browser type

  • IP address

  • Pages visited

  • Time spent on the site

2. How We Use Your Information
We use the collected information to:

  • Process orders and deliver products

  • Respond to inquiries and customer service requests

  • Improve our website and services

  • Send updates, promotions, or newsletters (only if you opt-in)

  • Maintain internal records

3. Sharing Your Information
We do not sell or rent your personal data.
We may share information with:

  • Payment processors

  • Shipping and logistics partners

  • Legal authorities if required by law

4. Cookies
Our website may use cookies to enhance user experience. You can choose to disable cookies through your browser settings.
5. Data Security
We implement appropriate security measures to protect your personal data. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion of your data

To exercise these rights, contact us at:
surfsourceindia@gmail.com
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
Last updated:26 April 2026
 

Surf Source Pvt. Ltd.
By accessing and using this website, you agree to the following terms:
1. Company Overview
Surf Source Pvt Ltd is the exclusive authorized distributor of Surftech surfboards and related products in India.
2. Use of Website
You agree to:

  • Use the website only for lawful purposes

  • Not engage in fraudulent or harmful activities

  • Not attempt to disrupt the website’s functionality

3. Product Information
We strive to ensure accuracy, but:

  • Product descriptions and pricing may change without notice

  • We do not guarantee that all information is error-free

4. Orders & Payments

  • Orders are subject to acceptance and availability

  • We reserve the right to cancel orders at our discretion

  • Payments must be completed before dispatch

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary

  • We are not responsible for delays caused by third-party logistics providers

6. Exchange & Refunds

  • Exchanges are subject to our exchange policy

  • An exchange can be opted for only if the products are in unused and in original condition, and only within 30 days of purchase. 

  • The return, re-issue and all related courier charges from Surf Source warehouse will be borne by the buyer.

  • Surf Source Pvt Ltd will issue a credit note upon receipt of products, which can be used for any other purchase from us within 30 days. 

7. Intellectual Property
All content on this website (logos, text, images) is the property of Surf Source Pvt Ltd and may not be used without permission.
8. Limitation of Liability
We are not liable for:

  • Indirect or consequential damages.

  • Losses arising from use of the website and/ or products
    The buyer should use the products upon their own discretion, being fully aware that the products are for use in an uncertain environment and have risks inheresnt to an adventure sport. Surf Source Pvt Ltd, its directors, team members, suppliers, and any related personnel are in no way responsible for any damage(s)/ losses/ injuries/ death that may occur from use of the products.

9. Governing Law
These terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Kerala.
10. Contact Information
For any questions regarding these terms, contact us at:
Surf Source Pvt Ltd
Email: surfsourceindia@gmail.com
Last updated: 26 April 2026

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